Keeping Happy Tenants
We believe in forging strong partnerships between property managers and tenants. These relationships enable us to know what is going on at a particular site. We regularly visit with tenants to see what we can do to meet their needs better. These informal meetings frequently identify problems at a property and enable the tenant to voice concerns about structural maintenance, management, other tenants, or neighborhood problems which adversely effect the tenants business. This is one way we keep happy tenants in your property.
Immediately after we are retained, we will send out letters to tenants introducing ourselves. Our manager will then meet with the tenants to start developing our relationship as soon as possible. Experience has taught us: the more we know about your tenants, and your tenants’ business, the better we can serve them.
We respond to any maintenance or service needs a tenant may have. Calls are routinely followed up within 24 hours. We respond immediately in emergencies or during a system failure. The Property Managers respond to any questions regarding leasing and rents. We also send notices informing tenants of special maintenance projects such as building painting or cleaning, lot paving and major roofing jobs.
