Keeping Your Tenants Happy
Bluestone & Hockley responds to any maintenance or service needs a tenant may have. Calls are routinely followed up on within 24 hours, except in an emergency or during a system failure when immediate response is necessary. The Property Manager also responds to any questions regarding leasing and rents. We also send notices informing tenants of special maintenance projects such as painting, lot paving and major roofing jobs.
Bluestone & Hockley believes in forging strong partnerships between on-site managers and tenants. These relationships enable us to know what is going on at a particular site. We regularly visit with tenants to see what we can do for them. We find these informal meetings frequently identify problems at a property. They enable the tenant to voice concerns about the structure, management, other tenants, or neighborhood problems which adversely effect the tenants.
