Bluestone & Hockley Maintenance Recommends Spring Property Inspections

With spring just around the corner, now is the time to think about all the pending home maintenance projects!

Bluestone & Hockley Maintenance recommends an annual exterior inspection of your home or property.  Spring is a good time to inspect your roof, windows, and doors for leaks or signs of damage. Cracks in the foundation, paint or siding can lead to costly repairs down the road. Now is the time to schedule these repairs! This spring, Bluestone & Hockley Maintenance is offering exterior inspections along with recommendations for needed repairs. Call Dave Hakimoglu, Maintenance Manager to schedule your property’s Spring Exterior Inspection or for a free estimate on repairs! 503.222.3800

As we are now beginning to enjoy the spring flowers and be outdoors more often, we may also notice items around our homes and property that could use some attention after the winter rains and storms.  Here are some quick things you can do to prepare your house or property for spring:

  • Remove insulated hose bib covers and store for use next year
  • Pull out vent plugs at the foundation, which were installed before winter.  This provides much needed air circulation in your crawl space.
  • Power wash sidewalks, driveways and decks. Cleaning away moss and preventing foliage growth near structures is important to maintaining masonry and wood. 
  • Apply a moss removal product to your roof to prevent moss build up.  Moss can shorten the life of a roof.
  • Clean out dryer vent.  We recommend annual cleaning and spring is a good time. Keeping dryer vents clean and the exterior flapper operating correctly helps prevent dryer fires — and clothes will dry more quickly, too.

Bluestone & Hockley Maintenance is committed to helping our customers maintain their homes and property, whether it is a retail center, your home, apartment building or commercial property.  We are a full handyman service with a team of 10 trained, multi-skilled technicians with the experience to handle your property maintenance and repairs—large or small.

Bluestone and Hockley Real Estate Services

All renters expect basic levels of livability and habitability in their homes or apartments. It is the challenge and the responsibility of the landlord to address these fundamental needs.

Most of the work that keeps a unit habitable is preventative maintenance. The regular cleaning of gutters coupled with annual roof surveys, the annual servicing of residential furnaces (oil, gas, or electric) and regular property inspections maintains most properties at a very comfortable level. As a property management company Bluestone & Hockley Real Estate Services is committed to meeting habitability standards 24 hours a day 365 days a year. We have on call property managers and property maintenance technicians available to handle almost all emergency challenges. We also have vendors that back us up to meet those needs.

Unfortunately, property managers and owners cannot see everything and rely upon the tenants’ cooperation in reporting problems. Tenants can be hesitant to report ongoing problems because they think they will have to pay for the work or that their rent will be increased in order to cover the cost of repairs.

If you do not inspect your rental units, you will not know what problems might exist. This means that you may not find out there are problems until tenants move out, when your cash flow is at its lowest. In addition, to the usual costs associated with turning over a unit, you will also have to pay for maintenance upgrades. From a cash flow stand point, it is a better strategy to invest the money while the tenant is still in the unit. The tenants will be pleased, and if their home is in good condition, you delay their moving out. For every day they stay and you don’t have to find another tenant, you make more money.

At this point it might be good to review the key habitability issues:

  • Plumbing systems must be in good working order. Cold and hot running water to at least 110 degrees Fahrenheit must be available. The drainage must work and connect to a municipal sewer (or septic) system. The water must be potable (i.e. drinking water).
  • The heating system must be maintained in good working order and must be capable of heating every room.
  • The exterior of the building must have effective waterproofing and afford weather protection. This includes the windows and the doors.
  • Electrical systems and lighting must be in good working order and conform to the applicable code at the time of installation.
  • Building and grounds must be free of filth, debris, rubbish, rodents and vermin and insect infestations.
  • Landlord should supply garbage containers and garbage pickup service if so specified in the rental agreement.
  • The floors, walls, ceilings, must be maintained in good repair.
  • Ventilating and air conditioning systems and other facilities and appliance must be kept in good repair.
  • Working smoke detectors must be provided at the beginning of each tenancy, providing a level of safety from fire hazards.
  • Working locks must be provided for all dwelling entrance doors; working window latches for all windows.
  • Building codes define the number of windows, electrical outlets and type of construction that is acceptable.
  • Local and national codes define the number of people that can live in a unit.

Tenants also have responsibilities:

  • They need to use the property they have been rented to in a reasonable manner: no changing of motorcycle oil on the white living room carpet.
  • The tenant must keep the space free of accumulated debris, filth, rubbish, garbage, and conditions that may attract rodents and vermin.
  • Dispose from the dwelling unit all garbage and waste in a clean and safe manner.
  • Be a good housekeeper and clean up the apartment.
  • Test the smoke alarms every six months, and replace batteries as necessary. Do not to tamper with or remove operating smoke alarms.
  • Not deliberately or negligently destroy or deface any part of the property and not permit any of their guests to do so either.
  • Behave as good neighbors and not disturb the peaceful enjoyment of the premises by their neighbors. Most jurisdictions limit the housing to two people per bedroom, but it is best to check locally.
  • Occupy the premises as a dwelling unit and not as a business.

You can see it takes cooperation between a landlord and tenants to keep properties in habitable condition. In addition, to the basics, it is critical for a landlord to build a level of confidence and pride into the landlord/tenant relationship. If a renter feels that the landlord is making an effort, they will also have more incentive to make an effort too.

My favorite example occurred in an elevator-served building we manage. When we took over the elevator cab was in good condition. One day someone nicked the vinyl cab covering. Within the next week other visitors picked at it until finally some vandal ripped down a whole sheet of the vinyl. We immediately installed a new covering — in this case a carpeting cover. That was over 12 years ago the new covering is still there and in good condition. In other words, if something is a “little” broken, people will pick at it until it is really broken.

In summary, it is in both the landlord’s and tenant’s interest to keep units habitable, and comfortable to ensure a long-term rental relationship.

Bluestone and Hockley Real Estate Services

As president of a real estate sales and property management company, I am often amazed at what we discover when we inspect a property with a client. Even though few people would think of signing a contract without first reading it carefully, many prospective landlords seem to have no hesitation in buying a property with little more than a cursory glance. What follows is a list of the most common problems we have found in our 25 years of experience in managing rental properties.

Dry Rot
Western Oregon has a well-deserved reputation for rain; as such, dry rot should be the first thing you look for in a property inspection. Assume that every property has some amount of dry rot: if you haven’t found any, you haven’t looked hard enough. Dry rot shows up in decks, bathroom floors, siding, sill plates, fence posts, or any place wood comes into contact with earth or water. Never believe an owner who tells you not to worry because “treated” wood was used in construction. Treating wood does not prevent dry rot, it only delays it. A thorough and professional structural inspection is absolutely essential and it is the only way to uncover dry rot.

Remember, too, that rain is not the only potential source of dry rot. Our maintenance department spends more time repairing bathroom floors than any other single part of a rental property. The reason is obvious: water from the tub and shower tends to run all over the floor. I inspected a duplex some years ago where the tenants had never used a shower curtain. Water eventually worked its way beneath the linoleum and by the time we inspected the property, the vinyl floor could be lifted up with bare hands…and that was just the beginning. We had to replace the floor, subfloor, joists, and since the water ran under the tub to the outside wall, we had to replace the joists under the tub along with the siding and tub surround. The final tab was over $2500; ample financial reason to thoroughly inspect a property for dry rot before you purchase it.

Pest Inspection
Carpenter ants, termites, cockroaches, rats, mice, and other vermin can create a nightmare for investment property. For this reason, inspecting for pest infestation is second only in importance to inspecting for dry rot. Imagine buying an investment property and later finding out that every unit had roaches. How long would you expect the tenants to stay with you? We were approached several years ago to help sell a residence-to-office conversion that looked great from the outside, but the pest inspection uncovered termites. The owners never knew because the termites had nested underneath the front steps of the building, a place even experienced inspectors sometimes forget to look. As a result, we had to complete a full structural test of the floors to make sure that they were strong enough to carry the load of file cabinets and heavy office furniture. Fortunately, the floors passed the test, but the financial impact could have been ruinous.

Environmental Hazards
Buying and selling property carries significantly more financial risk today than ever before, thanks in part to a spate of new federal and state environmental laws. Federal mandates such as CERCLA and RCRA have imposed a strict–and often severe–standard of liability on virtually everyone involved in the chain of property ownership. This is one reason why the search for oil tanks and hazardous materials is critical to every transaction.

As with any other type of inspection, your best bet in an environmental inspection is to assume nothing. Recently we were involved in a transaction where an underground oil tank was uncovered, even though the property was heated by gas. In another case, we completed a Level One environmental survey and found five underground tanks at an industrial property, some containing jet fuel. As we were digging these up, we found two more. Worse yet, we also found that the tanks had rusted out and leaked into the ground. Our only option was to clean up the property and then plead our case with DEQ to give us a “no further action” letter. Had it not been for the inspection, we would not have found the problem, our client would have been brought into the chain of title, and that client would likely have had a cause of legal action against us.

Although, underground storage tanks seem to get the most attention from the media, environmental considerations do not stop there. Another of our clients recently purchased a 20-year old building that was heated by roof-mounted gas packs. We encouraged him to get an environmental inspection and although we did not find underground tanks, we did find asbestos in the floor tiles. By law, the tiles had to be removed or encapsulated by a certified asbestos contractor.

While you’re busy looking at the ground for potential hazards, don’t forget to look over your head. Next to bathroom floors, roofs have the potential for the most problems. All roofs need to be inspected, including gutters, downspouts, drain lines, and all areas surrounding the air conditioner condensation lines. Most roofs leak at scupper locations because the scuppers get filled with debris. We had one commercial building that leaked in the middle of the floor in the president’s office because the water ran over the clogged scuppers, down the siding, and along the joists into the carpeting.

Roofs also need to be installed properly, including any improvements or additions that are made to the roof. A building with Spanish-style roof tiles may look great from the outside, but you may seriously regret that choice if you later find out that the trusses can’t handle the weight of the tiles and the air conditioning units you’d like to add. Look ahead to your plans over the estimated life of the roof and make sure the infrastructure is sufficient to support your future needs.

Along with checking for proper cleaning and maintenance, you should also examine the quality of the materials used to construct the roof. If developers need to save money, the roof is usually one of the first places they’ll try to cut corners. Carefully consider the quality as well as the condition of the roof before you buy. If cheap materials have been used in construction, that “25-year roof” might actually last about 15 years at best. If you need to reroof a building, insist on the best materials possible. The extra cost on the front end will more than make up for itself in reduced maintenance fees, plus you’ll be able to command a higher asking price should you decide to sell later on.

And Don’t Forget…
The number of inspections you should consider for a building is directly proportional to the size of the transaction. For commercial buildings, always inspect the electrical, plumbing, air conditioning, and heating systems. Remember that older buildings only had to comply with the building codes that were in place at the time of construction. There is no guarantee that an older building will comply with current building codes. If you anticipate major remodeling to a building you are about to purchase, expect earthquake retrofits and accommodations under the Americans With Disabilities Act to be high on the list of city building code requirements.

Finally, don’t forget to inspect the financial aspects of the building as well as the physical aspects. Ask to see statements of income and expenses for several years, and look over the types of leases and rental agreements the current owner uses. High water bills, for example, may indicate leaky pipes or problems somewhere in the sewer system. Look at the amount of tenant turnover the building has had. Exceptionally high turnover may be indicative of poor maintenance practices. In any case, proceed cautiously on the purchase of any building in which the income-to-expense ratio seems abnormally low or high.

When it comes to commercial real estate, we live in an era of Caveat Emptor: Let the Buyer Beware. If you’re the buyer, realize that not all building owners have extensive involvement with their properties. Strange as it sounds, building owners often know little or nothing about the buildings they’re selling—and they may be shocked when they learn what you uncover in an inspection. Common sense, proper precautions, and thorough property inspections will help you and can avoid unpleasant surprises later on.

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