Industry News

Pet Policies – Can They Work?

UPDATED: 01-MAR-2001 Dear David, We are reminding you that your dog, Basenji, may visit you at the Autumn West Apartments. With this letter we would like to define your visitation rights. [...]

Advertise for a great on-site manager

UPDATED: 01-APR-2002 Marshall owned a 66-unit apartment property. He knew from experience that he needed to find a competent on-site manager to keep the units rented. He decided to look in the paper to see who else was looking for an on-site manager. [...]

Appreciate Your Tenants

UPDATED: 01-FEB-2001 Do you appreciate your tenants? I mean really appreciate them. Most tenants don't expect much. A clean and safe place to live, without too much interference from the neighbors. Most landlords can do this, but can you do more? Do you have to do more?[...]

Understanding the lender's perspective

UPDATED: 01-OCT-2003 There are many kinds of real estate investors, both large and small, all with different investment goals. One thing they almost all have in common is that they need to borrow money from a lender. [...]

Screening Tenants: critical to rental success

UPDATED: 01-JAN-2002 Zeke had been waiting a long time for this day. His Aunt Millie finally had decided that he could help her manage her investment properties. She owned three apartment properties and about ten houses, a small rental empire she had built with her husband. The income from the properties had sent Zeke through college. [...]

Litigation Lurks

UPDATED: 01-JAN-2001 Believe it or not, as a real estate investor, litigation lurks just around the corner. Imagine that your tenants stole your light bulbs from the carports then used them for their lighting needs. Now mother in law comes to visit, she trips and falls on the front step, and low and behold she sues you for the broken back, pain and suffering and lack of consortium. You of course carry insurance, but bear in mind that you can't have this happen all too often, otherwise the insurance[...]

Roofing: the heart of your real estate investment

UPDATED: 01-MAR-2003 It was just this fall when the rain storms hit that I was again reminded how important it is to keep your roofing maintained. As a matter of course we inspect all roofs at least twice a year, but recently we ran into a major leaking problem with a new commercial tenant. [...]

Security is a priority for Successful Apartments

UPDATED: 01-DEC-2000 It was raining as Melissa drove up the road to her apartment. It had been a long day at work and she was ready to be home. She pulled in her parking space at Murray Place Apartments and walked into her apartment. As she pulled on the door the handle felt loose, as if the door was not fully engaged. As the door swung open Melissa looked in. Everything looked okay[...]

King Markus and his money

UPDATED: 01-JULY-2002 King Markus was brooding in his castle. He was broke once again. He turned to his wife, Queen Aminah. “I was thinking about adding a couple of rooms to our castle, but once again our treasury lies bare. I hate borrowing from the moneylenders, and the citizens are already too taxed. One more tax will result in a revolt. That's what happened to King Phillip in the neighboring kingdom.”[...]

SUCCESS STORY:

Excellent team which took care of all my needs when I needed help.

Doran, Community Association Homeowner

SUCCESS STORY:

B&H is incredibly organized and does a great job with my neighborhood. They are on top of everything plus they help connect our neighbors….many of which have relocated to the area from out of state.

Tammi, Community Association Homeowner

SUCCESS STORY:

B&H is fairly new to us, but so far that I can see, they are doing an excellent job. WOW…you talk about customer service!!! I cannot believe how quickly these ladies get back to me if I have a question and making sure that I understand what they or I needed or wanted. I am looking forward to our continued partnership as time goes on. Thanks Bluestone & Hockley for doing an amazing job!

Jeanie, Community Association Homeowner

SUCCESS STORY:

I have the pleasure of working with Bluestone & Hockley personally and professionally. Every person I deal with is always pleasant and quick to respond and the ease of getting in touch with someone is amazing.

Kayla, Community Association Homeowner

SUCCESS STORY:

It’s necessary to rely on the judgement and integrity of our property manager. Without hesitation, I can endorse the actions, decisions and advice given to us by B&H. We don’t have to second guess their decisions, because the actions taken were based on years of experience.

Ronald, Residential Investor

SUCCESS STORY:

First of all B&H is dependable, which is very important to us. Second, everyone is nice and friendly, I always feel OK about calling when I have a question.

 

Susan, Residential Investor

SUCCESS STORY:

Efficient, accurate, professional and personable service.

Jim, Community Association Homeowner

SUCCESS STORY:

Your maintenance department fixed issues in my bathroom left by the last maintenance company. The tech was kind, explained the work he had done, and even asked to cover his shoes before entering. Overall it was a very professional job. Thank you!

Meg, Residential Tenant

SUCCESS STORY:

Dan was very respectful and explained everything he was going to do before he did it. He also finished faster than he said he would and left the area cleaner than before.

John, Residential Tenant

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