At Bluestone & Hockley, we do more than manage property – we do our best to deliver ‘a better real estate experience’.
Rent payments may be submitted online through our Tenant Web Portal. If you do not yet have an online login, please email firstname.lastname@example.org to start the setup process.
If you need to report maintenance needs or if you have questions about your account, please email email@example.com or submit a request here.
If you need to submit or update your emergency contact info, please use this form.
Commercial Tenant Services
Commercial Tenant FAQ
When are rent payments due?
Payments are due on the first day of the month and late thereafter. Though there may be a grace period prior to a late charge being assessed, payments are still due on the first.
What are CAMs?
CAM stands for Common Area Maintenance and is the expense a tenant pays for maintenance of the areas that are shared in common by all tenants. Usually those costs would be parking lot maintenance, lighting, landscaping, etc. In addition, tenants usually pay a portion of the real estate taxes and insurance.
How are CAMs calculated?
Charges are estimated in the annual property budget and paid monthly. They are then reconciled to actual costs after the close of the year.
Who should checks be made out to?
Checks should be made out to Bluestone & Hockley Real Estate Services.
Who is responsible for maintenance inside a tenant’s space?
Typically tenants are responsible for maintenance inside their space.
Can I put up a sign?
Signage always needs to be approved by the landlord and governing authorities prior to being installed.
Where should we send maintenance requests?
Please complete our online Maintenance Request form and we will will respond within 24 hours.
Can I have access to records about my account and tenancy?
Yes, please contact your property manager. If you do not know your property manager please call 503.222.3800 or send us an email through our contact page.
Who do I call for after hours maintenance?
For all after hours, holiday or weekend maintenance emergencies, please call 503-222-3800. You will then have the option of leaving a message or you can choose to be redirected to our after hours answering service.
What if I have more questions?
Please visit our contact page. Our goal is to respond to your inquiry within a 24-hour period.